Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. CITY OF MEMPHIS ORACLE EMPLOYEE SELF-SERVICE TRAINING Oct 8 Dec 19 2012 CMEM Employee Self-Service Page ii City Of Memphis Oracle Self-Service Training Presented by CMEM Human Resources Division Contents Introduction to the CMEM E-Business Suite. Email: umtech@memphis.edu. Talk to a team member. We suggest you try the following to help find what you're looking for: Go with an industry-leader. The service request dashboard provides an online view of outstanding and historical service requests. 125 N. Main St. Room #438. All UofM affiliates (faculty, Part of the Oracle ME employee experience platform. Empower HR to curate a robust knowledge base of information that is readily available across workers and HR professionals. Were sorry. Oracle SaaS Support Services resources use data to provide you with guidance on cloud processes and direct you to appropriate training and documentation resources. We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. 311 Call Center. By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. Provide a complete HR service delivery solution thats unified with HCM, removing the need for third-party integrations. Help Request. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. will be encouraged to visit the University's self-service Identity Management website. City of Memphis Oracle R12 Upgrade RFP 1 1. Effective immediately, the ITS Service Desk (Tier 1) Oracle Employee Self Service Login Log on using your Username and Password assigned to all PGCPS Employees Click on PGCPS Employee Self Service listed in the Navigator Menu Click on the Employee Self Service you wish to access: Personal Information to change your address or personal data. your UUID, and answer your security questions to regain access to your account. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. For more information about IT security, please visit the ITS security website. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. Please enter your username and password Need help? Check the spelling of your keyword search. This feature allows Oracle SaaS Support Services engineers to chat with your primary or alternate contacts for a service request. Oracle also offers comprehensive support to help navigate available Oracle resources and help resolve any nontechnical questions you may have regarding your Oracle SaaS products. We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. button if you are not adding any new dependents and proceed to # 11 9 . Helpdesk Analyst Armstrong Relocation Oct 2016 - Oct 20171 year 1 month 3927 Winchester Rd, Memphis, TN 38118 * Created accounts within Active Directory, Office 365, Exchange Admin Center, and. The Oracle Learning Explorer program offers free entry-level training courses and accreditation for Oracle's entire product portfolio. Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol %PDF-1.6
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Tell us about the issue and we will reply as soon as we can, usually within 24 hours. Teams brings simplicity to teamwork by joining collaboration, Teams is the hub for group collaboration in Microsoft 365 that integrates people, your password, please contact the Service Desk immediately. Never respond to an email request for your username andpassword or any other request The center willRead More about Warming Center to open Tonight at GreenLaw Community Center, EnerVision, Inc. (EnerVision) was contracted by the City of Memphis to conduct an independent assessment of Memphis Light, Gas &Read More about EnerVision Assessment Report of MLGWs RFP for Power Supply, FOR IMMEDIATE RELEASE Media Contact: Qwanesha Ward Public Information Officer P: 901-636-5478 Email: MFDPIO@memphistn.gov January 30th, 2023 On January 7th,Read More about STATEMENT FROM FIRE CHIEF GINA SWEAT, These videos were recorded on the evening of January 7, 2023, in Memphis, Tennessee. Were sorry. Microsoft If you are unable to login with this method then look for the help from the memphis city employee login help desk, either through the chat option on the website, helpline number or email address. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. This specialized implementation support starts as soon as you become a customer and will last 90 days past go-livegiving you confidence that you are set up for success. Customers who have purchased our Oracle Service Cloud and field service products receive all of these Oracle Platinum-Level Support Services benefits delivered via the Oracle Service Cloud Support site. Don't have an Oracle Account? ". And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. The city also has recruited 363 new firefighters. Configure your service request management system to handle complex HR rules required to manage contractual terms and conditions. Baylor University replaces its manual systems with Oracle's integrated suite of applications to enhance user experience, gain real-time insights, and improve organizational agility to deliver the best student and employee experience. 2. 262 0 obj
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1 - Call 2-1-1 or access ourLINC database.Still need to get in touch with us? You will see the home screen of Oracle Fusion : 6 . Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. the University's self-service Identity Management website. You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. Via ATT direct: 001.800.872.2881; conectar a 877.767.2253. Licensed by the NFL. You can also: reset your password, retrieve Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. sharing, and communication all under one platform. Steel Frame built to last. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. Oracle HCM CloudEmployee Experience Demo (8:48). Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store, Division of Housing & Community Development. Our goal is to help you gain value fasterby providing support for a seamless adoption of Oracle SaaS products. For several years, Memphis city employees experienced frustration as budget pressures coupled with hiring restrictions impacted the satisfaction of the city's 8,000 person workforce. The city also has recruited 363 new firefighters. Contact Us901.678.8888 (excluding Video 1 is a police-issued body-wornRead More about Video footage of incident between Tyre Nichols and Memphis Police Department, Read More about Public Notice: JECDB Meeting, Read More about Memphis Convention Center Commission Regular meeting. Saturday 10:00 am - 2:00 pm. For more information, visit The University of Memphis Equal Opportunity and Affirmative Action.Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. Review the most up-to-date information with an HR help desk solution unified across all HCM processes. Note:If you have recently changed your password, forget and re-add all UoM wireless networks All service requests during implementation will be directly routed to your implementation team within your chosen time zone. Check the spelling of your keyword search. Va AT&T Direct: 1999119 conectar a 877.767.2253, Va AT&T Direct: 800.1288 conectar a 877.767.2253, Va AT&T Direct: 138126 or 9999190 0800-222-1288 conectar a 877.767.2253, Va AT&T Direct: 800.0.123 conectar a 877.767.2253, Va AT&T Direct: 1.800.872.2881 877.767.2253, Va AT&T Direct: 1.800.0174 conectar a 877.767.2253, Va AT&T Direct: 008.11.800 conectar a 877.767.2253, Va AT&T Direct: 000.410 conectar a 877.767.2253, 2 Stage dialing: First 00.111.11 then 800.379.0402, Oracle has withdrawn all operations in the Russian Federation. The City of Memphis ("City") seeks comprehensive proposals from the Ask You must have an oracle.com account to sign in to My Oracle Support. You can benefit from enhanced tools and processes specifically designed to serve todays results-oriented cloud customers. Click on the "Me" icon 7 : Click on . They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. Use synonyms for the keyword you typed, for example, try application instead of software.. We understand that implementation is a critical time. Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. Finally, they were excited about the ease of using social media to publicize job openings. Enable collaboration within each service request via conversations and document sharing among stakeholders. New. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. Microsoft Teams is available to all faculty, staff and students. Optional: Page URL you were on when issue occurred . This proactive intervention helps prevent escalations and help resolve issues before they become critical. In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. Netherlands Antilles: We would like to show you a description here but the site won't allow us. relative. Beware of phishing emails that attempt to lure you to malicious websites. Watch for email notifications about your password changing. on your all devices. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. section "Add" button . 1681 - To Learn More, visit Title IX and Sexual Misconduct. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. Log in to My Oracle Support to log your service requests and get help. Employee Self Service Oracle Fusion (personal information) Oracle EBS and Oracle Fusion FAQs Personnel File Request Tuition Reimbursement Tuition Reimbursement Verification Submission Updated Secondary Employment Form Instructions Employment Verification Negotiations 2022 Form Having trouble navigating Oracle Fusion? Here, you can initialize your account. Route complex questions to the right HR person, ensuring quick and personalized HR service delivery for each employee. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. This online community is where you can pose questions, explore ideas, discuss Oracle applications, and connect with peers. For questions concerning your support license or support contract, please see the Renewing Support section. Click Here for Instructions on How to Update your Mailing Address. Talk to a team member about Oracle Cloud HCM. If you did not change This proactive intervention helps prevent escalations and help resolve issues before they . to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, about EnerVision Assessment Report of MLGWs RFP for Power Supply, about STATEMENT FROM FIRE CHIEF GINA SWEAT, about Video footage of incident between Tyre Nichols and Memphis Police Department, about Memphis Convention Center Commission Regular meeting, Division of Housing & Community Development. For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. People to Cover . Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. Facebook-f Twitter Linkedin-in. Using chat helps improve the Oracle SaaS Support Services experience and helps decrease resolution times by answering questions, providing status updates, and offering troubleshooting assistance to help resolve open service requests quickly. 100mm Gas lift, 320mm Nylon base and 50mm castors. x CMEM EMPLOYEE SELF-SERVICE. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. Report them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to community services? posted holidays), The ITS Service Desk Hours:Monday Friday 8:00 am 8:00 pmSaturday 10:00 am 2:00 pmSunday 1:00 pm 5:00 pm, Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDTLocation: Administration Bldg Room 100Email:umtech@memphis.edu. To add a new dependent or beneficiary Scroll down and click on the . Start Enrollment. See our page about Microsoft Teams for more information. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. However, you can still report anonymously, if you choose to do so. Home Global Support Center: United Kingdom. Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. Note: Any calls you make will be recorded and stored in line with local legislation unless you elect to opt out from this feature. Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation. In addition, remember these important tips to ensure your data is secure: Never share your password with anyone. or . Our complimentary Platinum-Level Support Services aim to be the standard of excellence in the industry. We've added a live chat channel, specialized implementation support teams, a more comprehensive service request dashboard, and proactive service request monitoringall focused on your personal cloud journey. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 Unify HR data to gain a 360-degree view of each employees profile and history to learn about relevant issues. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? The Office for Institutional Equity has been designated to handle inquiries regarding non-discrimination policies. staff, students, alumni, former students, etc.) Video: For questions concerning your support license or support contract, please see the "Renewing Support" section. Once you have established a profile through the City of Memphis website www.memphistn.gov you will have online access to correct or update the information it contains. You can even earn professional recognition with digital badges and champion levels. Select the Position ID to learn more! And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Click Here for Oracle Fusion Self-Service. Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. HR Help Desk allows administrators and managers to see how many SRs are in each of the queues, as well as how many SRs are assigned to individuals. Renew online. Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. The City of Memphis remains dedicated to building and investing in an environment of health . Get input on product and industry best practices via the Oracle Cloud Customer Connect community. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. View past, pending, and future renewals. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. ", Find Answers in the Oracle Support Knowledge Base, Submit, update, or review Service Requests, Tap into Oracle proactive support tools and best practices. 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. content, and applications. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. Are you a member of the media? to "verify" your account. *Required. The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. Use synonyms for the keyword you typed, for example, try "application" instead of "software. in its Password Reset service. 1 ESS1 Personal Information. This includes a UofM employee, friend, or Only authorized employees and hiring authorities have access to the information submitted. Using HR Help Desk, SRs can be analyzed by channel, product, queue, priority level, or agent, and can be run as infolets or customized reports streamlining the overall management process. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Oracle Learning Subscriptions are an ideal way for implementers, administrators, and core functional team members to learn about your Oracle Cloud applications. Create a free account! Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at, To renew your on-premises support, log on to, For questions regarding on-premises support renewals, log a. You can also view our calendar for announcements and upcoming events, participate in industry-specific discussion forums and idea labs, and receive notifications of release updates, upgrades, and new product functionalities. As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team. Allscripts Human Capital Management Self Service (17..04.11) - AHCM ROH PROD DB. Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. Sunday 1:00 pm - 5:00 pm. Service RequestsTo request help, submit aservice requestonline. New. Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. The University of Memphis does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by the University of Memphis.