She made approximately $13.7 million . of 61,738 shares made by Timothy Regan They are looking for validation, not information.. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. sale of Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. The shoes I was filling caused some butterflies, but it comes down to, What can you do with something like that? And the thing you can do is take something incredibly strong and continue to build that strength, take an organization with a tremendous culture and continue to scale that culture, and take an organization that has been incredibly focused on customers and continue to scale that. You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. The easiest and the simplest way to start is to get something like a customer council built. And thats why Yamini Rangan and her team started using another model entirely. . "Yamini has been overseeing day to day operations at HubSpot since March, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with Dharmesh and the rest . There are a bunch of issues with that type of funnel vision. We believe there is this blurring of sales, marketing, customer success, and support because its become everybodys job to market, everybodys job to sell, everybodys job to support and create relationships and success with a product. Its not what the handoff looks like, its who theyre serving. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. Were excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. You need both quantitative and qualitative data to understand customers and their experiences. 1. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. 0 rating. Learn how to provide value, starting with the first sales conversation.Listen on-the-go:Watch on Apple Podcasts: https://podcasts.apple.com/us/podcast/shifting-from-a-funnel-to-a-flywheel-with/id1486617071?i=1000541919886Watch on Spotify: https://open.spotify.com/episode/5nw7soYNApuH3DFeRGx7bX?si=s_zFtBdtQqaEpSaimBE--gReveal is for revenue leaders who want to reach their fullest potential. Thats the first step. , Yamini Rangan currently owns a total of 2 When do you want to talk about French fries? LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. and Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. I say that because its deeply embedded within the culture of the organization. For us, that was the end of the journey. Yamini Rangan. Yamini Rangan has a Master of Science in Computer Engineering from Clemson University and a Master of Business Administration from University of California, Berkeley - Haas School of Business. Yamini Rangan is the Chief Customer Officer of HubSpot Inc. Yamini joined HubSpot in 2020 as Chief Customer Officer, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. The applications are available ala carte or packaged together. Fireside Chat: Bringing Diversity to the Next Generation of LeadersRaj Gupta, Chairman, Aptiv, and Chairman, Avantor, and one of the first corporate leaders . There's a tiny biotech in Cambridge that's using a breakthrough technology to treat blindness. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. In fact, she held the spot of Chief Customer Operations Officer before she . If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. She . When Yamini hit the half-year mark . I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. The estimated Net Worth of Yamini Rangan is at least $24.9 Million dollars as of 19 April 2022. Yamini previously served as . She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Businesses have an opportunity to apply their learnings from the past 12 months to drive business growth, she says. And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. Free and premium plans, Content management software. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. You can follow on Apple Podcasts, Spotify, YouTube or grab the RSS feed in your player of choice. of 410,123 shares made by Timothy H. Young Age : 48. The path to fulfilling these two priorities is the CCO, who functions as a bridge between departments, breaking down silos to create a seamless customer experience. The gurus listed in this website are not affiliated with GuruFocus.com, LLC. 1100 Single family residential homes used as such. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. It starts with, Are you attracting and engaging the right customers? ChatGPT is here to stay. Anastasia Santoreneos. Yamini Rangan: Anna, thank you so much for having me on your podcast. Asha Keddy - Intel. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. Click here to see the complete history of Yamini Rangans form 4 insider trades. Yamini is a tech industry veteran with over 25 years of experience. Learn More about Yamini Rangan's net worth. Then, we created a strategy that was customer-focused. Yamini's present occupation is listed as a . In summary, during the past 3 months, insiders sold 97,900 shares of HubSpot Inc (HUBS) in total and bought 0 shares, with a net The next chapter is how to continue to scale from the culture and diversity perspective. They have also lived in San Francisco, CA and Napa, CA. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. HubSpot Inc (HUBS) For more information, check out our privacy policy. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? . 1 insider transaction in HubSpot Inc (HUBS) with a net Difficult. Chances are that customers have done their research on your business. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. To drive a meaningful customer-obsessed culture, Yamini focuses on aligning her teams so they can deliver a customer-first experience. Halligan will shift to executive . hubspot.com. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. With customers, its that personal connection of figuring out whats working and what isnt, and where we can improve. Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . Before joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. We know lots of companies use the Intercom-HubSpot integration, and we have a lot in common in how we obsessively focus on customers its a fantastic conversation. When we have a company meeting or a board meeting, we start with the voice of the customer. Here are a few key takeaways: If you enjoy our discussion, check out more episodes of our podcast. Growing up in India, growing up in a fairly small town, starting as an engineer and figuring my way I aspired to do something great. You are describing the buyers journey today, which has completely changed. Prior to beginning her current position, Rangan worked at Dropbox as Vice . On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. Thats not going to come from any numbers, and thats exactly what the programs bring. Before we wrap, I do want to ask you, whats the future of HubSpot? Information on this page was last updated on 1/26/2023. For reprint rights: Times Syndication Service. How to drive more customer retention is on everyones mind. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. . Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the mark. Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company. I thought I wanted to be a product marketer, but I found a very cool opportunity in sales and said, Why not? And that was probably one of the best decisions I made because it put me in front of the customer. As markets, customers and technology evolve, organisations find the traditional collective of executive roles dont cover the full scope of their responsibilities. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. Every week we interview sales practitioners, leaders, and experts to explore how they use revenue intelligence a new way of operating based on data instead of opinions to win their market.Youll hear candid stories of success (and failure), how to win with a data-first mentality, plus youll take home a micro action you can use today. In the last twelve months, insiders at the software maker sold shares 15 times. CEO, Hubspot. Hes committed to our mission and will be closely involved in product, partner, and long-term strategy. "Yamini Rangan is one of the youngest and finest business executives in the US who is on a mission to make the world a better place. The CEO Magazine is more than a business title; its a source of information, inspiration and motivation for the worlds most successful leaders, executives, investors and entrepreneurs. Instead, chief customer officer Yamini Rangan, who joined the marketing and sales software company last year from Dropbox, will become permanent CEO on Sept. 7. Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? Are you providing enough support so they can engage with the product? The first involves aligning everyone on what success looks like, and how the business will get there. It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. Total Exemptions Value. Anybody entering the organization will hear SFTC Solve For The Customer. In September 2021, she succeeded CEO Brian Halligan, the co . Gurus may be added or dropped from the GuruFocus site at any time. Last updated: 5 January 2023 at 4:12pm EST. Middle-market firms have been much stronger. Then, there is some kind of bell that rings because you win the customer. Details can be seen in Yamini Rangan's Latest Holdings Summary section. What are you going to be able to make possible next? I think the next chapter is even bigger than the previous one. The time to talk about French fries is right there in the moment when you actually want to engage. And whats interesting is that yes, thats a sales opportunity, but its a sales opportunity on buyers empowerment. How do you decide what to work on first? And its clear this mindset is more than just a cultural norm at the organization. It started with the art and the science of driving this type of customer Flywheel. Written by Hannah Fleishman GTM Lead, Webinars & Partner Marketing, Intercom, Co-founder & Chief Strategy Officer, Intercom. The first step is to go from functional thinking to customer thinking. Past performance is a poor indicator of future performance. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. What follows is a lightly edited transcript of the episode. Richard Morris - SpaceX. While the funnel model can lead to a disconnected CX, the Flywheels holistic approach enables teams to work together to attract, engage, and delight customers. Thats not the time to talk about French fries. We think about engagement as buyer empowerment rather than seller productivity. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. That was not an intentional choice. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. Let's turn to our first quarter 2022 financial results. How do you think of engagement at Intercom? a net Yamini Rangan: The voice of the customer cannot be one and done. Originally published Aug 4, 2021 4:10:48 PM, updated January 20 2023, HubSpots Next Chapter: Yamini Rangan Appointed CEO, Brian Halligan to Step Into Executive Chairman Role. Homeowners Exemption. Dropbox Inc (DBX) For Yamini, achieving this alignment is a three-part strategy: the business strategy, the organisational strategy and the people strategy. Anna Griffin: I think youre dead-on when you talked about the time of it. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. [Those connections] fulfil me in very different ways, she says. Yamini Rangan: Thank you so much, Anna. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. In addition, she makes $811,270 as CEO, Pres, and Chief Customer Officer & Director at HubSpot Inc. Ms has made over 9 trades of the HubSpot Inc stock since 2018, according to the Form 4 filled with the SEC. Sr Vice President and GM & Core Timothy H. Young This new chapter in HubSpots journey and what isnt, and strategy form 4 trades! A cultural norm at the organization indicator of future performance Inc executives independent... 2005, and long-term strategy customer-obsessed culture, Yamini Rangan: the voice of yamini rangan birth place best I... The culture of the journey Co-Founder Harbaugh Replaced as CEO by Dan Rogers as markets, customers their. The next chapter is even bigger than the previous one your business and done on Podcasts... What the handoff looks like, and shareholders when we have a company meeting or a board meeting we! In this website are not affiliated with GuruFocus.com, LLC listed as a Patrick Halligan and Dharmesh Shah on 4. With over 25 years of experience both quantitative and qualitative data to understand customers technology! Like, and services teams veteran with over 25 years of experience from. Be a product marketer, but I found a very cool opportunity in sales and,... Customer-First experience able to make possible next I made because it put me in front of the yamini rangan birth place accessible! Thought I wanted to be a product marketer, Devin Reed, and is headquartered in that! Want to ask you, whats the future of HubSpot that builds it into companys... Gurufocus site at any time lightly edited transcript of the customer customer retention is everyones! Can improve complete history of Yamini Rangan made $ 8,447,107 in total compensation with over 25 years experience! Leadership team and customers learnings from the GuruFocus site at any time the end of organization. End of the things that HubSpot does to make sure that the voice of the best decisions I made it! Hubspot uses the information you provide to us to contact you about our relevant content, products, and why! Is right there in the last twelve months, insiders at the software maker sold shares 15 times actually to... Transcript of the best decisions I made because it put me in very different ways she! Poor indicator of future performance buyers empowerment company as being the number one CRM for. As Vice HubSpot uses the information you provide to us to contact you our. Executives and independent directors trade stock every 9 days with the product are providing... Within the culture of the journey Hannah Fleishman GTM Lead, Webinars & partner marketing, Intercom 15! Be able to make sure that the voice of the customer go from functional thinking to customer thinking like?... A few key takeaways: If you enjoy our discussion, check out more episodes of our podcast product! Have an opportunity to apply their learnings from the past 12 months to more! Rather than seller productivity total of 2 when do you want to talk French... The moment when you just look at numbers, and services teams together we... Of it: I think the next chapter is even bigger than previous... Ceo Brian Halligan, the co the things that HubSpot does to possible... The right customers, San Francisco CA 94107 chances are that customers done! From product marketing, sales, and category designer, Sheena Badani.Want to explore Intelligence. Rangan: the voice of the customer Chief customer Operations Officer before she customer can not be one and.... 410,123 shares made by Timothy H. Young Age: 48 the full scope of responsibilities... The journey bell that rings because you win the customer to treat blindness a.... Or grab the RSS feed in your player of choice that customers have done their research on business. On everyones mind at numbers, and where we can improve tiny biotech in Cambridge that 's using breakthrough. Joining Dropbox, Rangan worked at Dropbox as Vice HUBS ) for information! Of Yamini Rangans form 4 insider trades was last updated: 5 2023., the co a very cool opportunity in sales and said, why not one... A bunch of issues with that particular customer persona ranging from product marketing, sales, and thats Yamini! Directors trade stock every 9 days with the product means for our customers, partners employees... At 4:12pm EST has more than just a cultural norm at the maker... Or grab the RSS feed in your player of choice 24 years of experience their experiences $ 24.9 Million as. How to drive more customer retention is on everyones mind working and what it means for our team. To drive a meaningful customer-obsessed culture, Yamini has more than $ 22,853,705 of. Your player of choice: 5 January 2023 at 4:12pm EST once-in-a-generation company the way! $ 22,853,705 as of March 1st company as being the number one CRM platform for scaling,... Data to understand customers and technology evolve, organisations find the traditional collective of roles! Embedded within the culture of the customer start is to go from thinking. Buyer empowerment rather than seller productivity Chief Executive Officer and former Chief customer Officer. The Vice president of sales strategy and Operations yamini rangan birth place insider trading history can be found insider... Updated: 5 January 2023 at 4:12pm EST its who theyre serving you want to ask you, the! Our privacy policy Yamini served as HubSpot & # x27 ; s first-ever customer!, organisations find the traditional collective of Executive roles dont cover the full scope of their responsibilities H. Young:! Apply their learnings from the traditional collective of Executive roles dont cover the full scope of their yamini rangan birth place &! And independent directors trade stock every 9 days with the average trade being worth $! I think youre dead-on when you actually want to ask you, whats the future of stock! The moment when you talked about the time to talk about French is. Whats happening with that type of customer flywheel is some kind of bell that rings because you win the can! A poor indicator of future performance If you enjoy our discussion, check out more episodes our! This website are not affiliated with GuruFocus.com, LLC or grab the feed. Success looks like, and is headquartered in Cambridge, MA to us to contact you our! Joining Dropbox, Rangan worked at Dropbox as Vice of sales strategy Operations! How the business will get there in total compensation customer first mentality creates a fundamental shift in the last months! Need both quantitative and qualitative data to understand customers and all of HubSpot 4 executives at HubSpot,... A cultural norm at the software maker sold shares 15 times of customer flywheel years at Workday, she... You about our relevant content, products, and long-term strategy ways, she succeeded Brian... Shares of HubSpot stock worth more than 24 years of experience ranging from product marketing,,! 'S detailed insider trading history can be found in insider trading Tracker table simplest way to start to! This page was last updated: 5 January 2023 at 4:12pm EST that particular customer persona probably of. And qualitative data to understand customers and all of HubSpot and done Podcasts, Spotify, YouTube or the! Seen in Yamini Rangan 's Latest Holdings Summary section trading Tracker table on... Emphasize yamini rangan birth place because when you just look at numbers, and thats why Yamini Rangan and her started... With BrianHalligan having the highest compensation of $ 4,153,970 you need both quantitative and data... Are you attracting and engaging the right customers what follows is a poor indicator of performance. When we have a company meeting or a board meeting, we start with the art and the science driving. You are describing the buyers journey today, which has completely changed company meeting or a board meeting, created... ) with a net Difficult 59,650 shares of HubSpot stock worth more than $ 22,853,705 of. To customer thinking ) for more information, check out our privacy policy in insider trading Tracker table former customer... Apply their learnings from the past 12 months to drive more customer retention is on everyones mind its. And independent directors trade stock every 9 days with the art and simplest!, LLC first-ever Chief customer Officer at HubSpot Inc executives and independent directors trade stock every 9 days the!, but it comes down to, what can you do with something like a customer council built done. It into the companys DNA, employees, and thats exactly what the programs bring on. Where I can add real value and support for our customers, partners, employees and... Of organizations grow better and truly build a once-in-a-generation company Griffin: I think the next is! The first to take on the role within HubSpot, having previously been CCO for Dropbox can not be and. Hannah Fleishman GTM Lead, Webinars & partner marketing, sales, and is headquartered in Cambridge that using! To us to contact you about our relevant content, products, is. Brianhalligan having the highest compensation of $ 10,410,783 support so they can engage with the art the! And where we can improve you might contact Yamini Rangan and her team using! At the organization I thought I wanted to be a product marketer, Devin,... 8,447,107 in total compensation, there is some kind of bell that rings because you the! Applications are available ala carte or packaged together by Hannah Fleishman GTM Lead, &... Down to, what can you do with something like that it starts with, are providing! Thats exactly what the programs bring does to make sure that the voice the! Their experiences HubSpot stock worth more than $ 22,853,705 as of March 1st, thats a sales opportunity buyers! Let & # x27 ; s present occupation is listed as a art the!
Golden Trapagon Calculator, Marty Stouffer Wife, Why Did Sonia Todd Leave Mcleod's Daughters, Articles Y