The next day, I got a call asking if I was going to show up for my next shift. The big box toy store declared bankruptcy in 2018. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Location. Management. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. This brings me to the third thing I hated about working for Forever 21, and that is the way I was treated. The retailer faced a $2 million lawsuit as . The pay was poor too. And those who quit won't care. I'm out of money, and I'll be calling the Department of Labor on this store. 11/24/2021. Nobody knows until you've been there. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. The only benefit I receive from the company are bonuses if we make the monthly goal. It gets so busy, a lot of times we dont get out until 1am or later because we are cleaning up and putting back all the clothes that the customers tried on and didnt want. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. Ive come to the realization Ive been taken advantage of. Then I got another call informing me my schedule had changed, once again got overnight, and then I got another call informing me I had to work another day. It was like they couldn't put two and two together. Really?! Entry Level Employee 4 months ago Overall Experience Report The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Not to mention, their pay system is ridiculous. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. I am seeking another job (or rather, was) because I need more money. Search Close. YOU ARE GETTING PAID FOR IT. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Contact Us We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. Job culture. They don't listen, at all. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. My fashion tastes have definitely developed since I began working there. In comparison, some of its highest paying competitors, like. If anyone has any questions about this stuff, let me know and I'll answer them for you. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! I didn't appreciate the run around, they could have told me, up front. Mickael Louis, is citing discrimination on the basis of sex and gender. Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. Also if they know you have class in the morning the next day they wont care. Definately an unproffessional company and definately not a good place to work. It's not the company, it's the associates & managers. Discover the schools, companies, and neighborhoods that are right for you. @NEntwistle79, are you really gonna respond to every xxi complaint with that? They really don't care at all about their employees and view them as expendable. No, Forever 21 does not drug test prior to employment. 2.6 Salary & Benefits. She just didn't give a crap that someone just quit. I like merchandising but we had to completely flip the store around almost every week which is tiring. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. Sorry for your bad expirience there, but not all managers are like that. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. 2017 - Former employee v. Forever 21. It's not hard to take note, send it out. And it's not that I didn't want to work overnight, I couldn't. well, you! They are very lenient and willing to work with your schedule, whether it be a work or school schedule. i couldn't make it in tI'me to visit my family and i was so upset. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. Terrible. With that in mind, there are certain things that are not allowed, even though the garments may be sold in the stores. Only gave me 3 hours pay when it should have been 10 hours. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. This manager has no ethical values and abuses her Store Management position. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? The largest donation made to a political party by a Forever 21 employee was I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. They hand you back the clothes that they don't want all in one giant pile, while leaving a million hangers in their fitting room. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. I just wanted to throw my two cents into the barrel. Forever 21 Employee Reviews Review this company. Help us make this company more transparent. United Arab Emirates 14 reviews. I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. I will work as a full time manager but as soon as that 4th week hits, Im working 30 hours as a part time manager. This is how Forever 21 makes all of their money, EXPLOITATION. Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. I mean honestly I'm in my last year of high school and it was a Thursday night. YES, if u are over the age of 18, we can keep you there till 5 AM. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. I work in the one in Toms River NJ ! Florence V. Aurora, CO. 157. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. PUMA and Forever 21 settled the case more than a year later. Menu. They will keep you there until they want to send you home. Most managers of any store schedule to availability first, then filter people out and distribute hours based on PERFORMANCE and ATTITUDE. 2.6 Pay & benefits. The average employee at Forever 21 makes $31,438 per year. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. So technically, I should have gotten my paycheck. At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. The complaint outlines that each bag check took around 10 minutes. Im in Canada too so it should be better but nope its not. At my store, there were a group of people that seemed to always be in good standing with the managers. To answer, "Why are you interested in working for Forever 21?" According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). The pay is low for the work I do. The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. Working here brought me into depression. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. Everything on this page is true regarding disrespect n such. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. For most positions, the hiring steps typically include: In some cases, a second or group interview. Was this review helpful? We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. Employees at Talbots earn an average of $39,856 per year, and the employees at Chinos Holdings, Inc. earn an, Best Retail Companies to Work For in Los Angeles, CA. They've had two weeks to get on the ball, and I have not gotten it. Doesnt that show that he isnt a good boss. Forever 21 Forever 21 Employee Review. Learn more. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. "These workers are unsure about their future about whether or not theyre going to have a job or be able to pay their rent," Fonseca said. I saw her look at the receipt and i guess she saw that we don't do refunds. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. Location. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. And to hear that from employers is ridiculous. Bad signs #7 and 8. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. The brand sent cease and desist letter to the retailer. Please. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. Malaysia 13 reviews. AND D.M. Poor management No room to grow Favoritism Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. Ridiculous. The average employee at Forever 21 makes $31,438 per year. The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". If I can help it, I will never work there again. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. easily fixed!" A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. . Managers always take advantage of their roles at one point. The compensation is not proportionate to the work at my location. Visit Forever 21 at 125 . after I washed my hands after sneezing. Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. Job Title. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. 11% of Forever 21 employees are Black or African American. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. never received" Resolved "poor customer service. In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. . The sweater looks terrible, don't know how to describe how this looks even. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. The complaint also asked for unspecified financial damages. Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. That being said, this company is a time bomb waiting to go off. I quit two weeks and three days ago, right? The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). This will surely increase the credibility of your complaint. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. I believed that it would be such a fun job, and I would enjoy my tI'me there. But if the managers' favorites did those same things? i can say so much about this company it's ridiculous. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. Forever 21 Employee Reviews Review this company. Every one trys to tell our other boss but all she says is that its drama and to drop it. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. Location. It left me wishing that the management could treat us all equally, and act as our coworkers instead of our friends. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Working at Forever 21 was very fun and fast-paced. I think if they were more ethical and had better management I would have thought more highly of the company. It doesn t take long to find a lawsuit on the web involving F21. Job work-life balance. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. 7,655 Forever 21 reviews. I worked for forever 21 for about a month and a half yes that short period of time was horrible. 3.2 Work-life balance. Resolved. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace When I first started everything was just fine. 3.2 Work-life balance. Don't work there, and only do if you're desperate. Salary/Benefits. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. DON'T work at forever 21, you will want to kill yourself! The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. I never feel scared to approach a manager or someone on a higher tier. A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. then everyone gets the rest. After that night, I started being placed in fitting room, consistently, every shift I worked, for the next 5 months. I haven't had a problem with them yet. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. We want you to have fun, to express yourself, and to be. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. this is the most ridiculous stuff ive ever heard about the store. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. All your employees are important down to the janitor. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. Another stripe battle. The scheduling is extremely flexible and the upper staff is great. Innovation, fine quality, exceptional service and value.".
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